Cisco Meraki MC74

4 Overall Score
Design: 10/10
Carrier support: 1/10
Functionality: 1/10

Great Design

Only supports a Single Provider


I am sure there will be some people who go against me on here,  but push comes to shove,  Cisco in regards to networking and communications is one of the best companies out there.  They just know what they are doing and they do it very well.  It was sort of a cool thing when Cisco purchased Meraki.  Cisco purchased Meraki for 1.2 Billion dollars.  Meraki had an awesome idea, and it was pretty revolutionary for its time.  Manage all of your devices with a single pane of glass.  I’m a huge fan of their networking switches, and wireless access points.

Meraki just recently released their phone system called the Cisco Meraki MC74,  which in my opinion are very sexy for an office phone.  It’s been awhile since we’ve really seen an update in regards to office telephony.  We’ve all seen huge advancements in our personal cell phones,  but home phones, and office phones haven’t gone anywhere really.  We are still using the same boring phones as we did 10-20 years ago.  So it was exciting for me to see a phone that upgraded a bit of technology.

The Meraki MC74 boasts being able to manage your infrastructure with a single pane of glass, a high resolution display(1280×800 In-Plane Switching screen), contact and phone integration, visual voicemail, network integration, wideband audio, and easy setup and maintaining of devices.  Sounds great!


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2 Comments on "Cisco Meraki MC74"

  1. Consuelo Annon April 27, 2017 at 8:58 pm - Reply

    I just ended our pilot with Meraki phones.
    They worked fine until for some reason they no longer were able to call out and have teo way audio.
    Merakis phone support was chaotic. they cannot trouble shoot beyond their internal cloud. Anything between the users and Meraki is up to the user to resolve. They only read pcaps, There suggestion was to request pcaps from our ISP and send the pcaps to Meraki ( a new ticket and tech every time one contacts them ) They did not care that we could not make calls just wanted to see why we were not connected their dashboard. They are not ready for enterprise deployments. And they do not have a Cisco approach to customer support.
    Too bad they are pretty ahd while they worked they were fun .

    • Michael Wallace April 27, 2017 at 9:22 pm - Reply

      I am sorry you had these problems. We deployed quite a few of the Meraki hotspots, and just recently they basically said that they wont support us anymore, because we did not buy the units direct from them. They are honestly going down… I am going to be writing a review on the UBNT Executive VOIP phones, which IMO are superior to the Meraki MC74 line.

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